All the latest franchise case studies from MOLLY MAID Franchise. Find out more about successful MOLLY MAID Franchise franchisees, see their testimonials and other MOLLY MAID Franchise franchise case study features.
Brother and Sister Philip and Emma Holt own a MOLLY MAID franchise in Southport. They joined the MOLLY MAID network in October 2006 when Emma was 27 and Philip 21.
Their decision to invest in a franchise was not based on a lack of business experience, as Emma explains: “Our parents ran their own business as did our grandparents, so we grew up in a business environment.
"After graduating from university I ran my own cosmetic shop business for a number of years and learned quickly that retail can be a costly sector. The shop is still running under my mother’s guidance as I decided I needed a new challenge. I wanted a business concept that could be expanded and would bring me nearer to my goal of an early retirement, while being the boss and working the hours I choose.
“I found domestic cleaning franchise MOLLY MAID in The Franchise Magazine. The thought of using a tried and tested business model in a recession-proof industry with the potential to grow was appealing, especially as I had first-hand experience of how difficult starting a business from scratch is.
The benefit of investing in a franchise is that you have an idea of how much you need to put into the business before you get a return because the initial costs are upfront.
When you set up on your own it’s not as clear. “Although I already had business experience the training and support package has made the whole experience of launching our franchise easier. MOLLY MAID taught us every aspect of the business, which really helped Philip who joined me straight from college. Since launching our franchise, we are never completely on our own with a network of franchise owners, support office and a legal advice helpline to call if we have problems.
“Being part of an internationally recognised brand means we have been able to establish our customer base a lot quicker than if we had set up alone. At present we have 150 customers on the books and six members of staff. The national and online promotions that MOLLY MAID has run with major supermarkets and brands including Tesco, Fairy, Morrison’s, Cillit Bang and Dettol have also been beneficial.”
Emma and Philip are happy to work all hours if it means their business will be a success, allowing them to retire before 65. They are willing to make small sacrifices for now if it means they have financial security and an established career in the future.

A Strong Brand Is Invaluable
18th October 2011
Find out more about Sandra Redmond, MOLLY MAID franchisee

Being a MOLLY MAID Franchise Owner can be very rewarding
16th October 2011
Julie Beckham invested in her first MOLLY MAID Franchise in Bexley nine years ago and, such was its success, she expanded her business two...

Practice what you preach
23rd September 2010
After gaining invaluable ‘inside knowledge’ as a Business Advisor for MOLLY MAID, Regina MacDonald, was the first Business Advisor to seize...

Making the Right Choice
4th January 2009
Andy and Lynne started their MOLLY MAID Franchise in March 2008 and are looking to have up to six cars operating within 12...

I am glad that I have chosen a Molly Maid franchise; not least because it provides customers with a service which they truly appreciate

18th October 2011
A Strong Brand Is Invaluable

11th January 2012
MOLLY MAID LAUNCHES NEW MOBILE WEBSITE