Interlink Express Franchise

Interlink Express holds the industry’s equivalent of the Oscars for its customer service.

25th February 2009

"This award is positive proof that our people are the best at what they do", Kay Phillips CEO, Interlink Express

The awards recognize the highest levels of achievement and are sponsored by leading trade publication International Freighting Weekly. Interlink Express was commended by the independent panel of judges for its “investment in customer care skills bringing tangible benefits which Interlink Express laid out clearly with quantitative research, strong customer testimonials and performance transparency”.

Interlink Express CEO Kay Phillips said: “We invested in our people and technology so we are the easiest carrier to do business with, and to ensure we anticipate and exceed the expectations of our customers and their customers. This award is positive proof that our people are the best at what they do, supporting thousands of small businesses across the country. All our staff at every one of our 98 depots felt a great sense of pride as a result of winning this aware".

“We operate in a very competitive market, where premium service is a pre-requisite for every delivery and is critical to the success of the small businesses we serve. This is a great accolade that demonstrates we are delivering what our customers need.”

“This award underpins Interlink Express’ market-leading position as preferred parcel carrier for the small and medium sized business sector. Interlink Express is the first carrier to offer a unique combination of time-critical services which bring big business benefits to the country’s small business sector – such as our by 3pm next day delivery as standard, giving our customers the advantage of being two hours ahead of their competition.”

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Interlink Express Franchise News

Variety Club award Interlink Express franchise with top honour
30th June 2009
The Variety Club have awarded Interlink Express with a top international honour for their 17 year commitment to the charity.

Interlink Express Appoint New Franchise Owner
25th May 2009
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Further Information

Franchise Information

BFA Membership Status
Full

UK Years Established
30 years

Current UK Coverage
100%

Franchisee Support Staff
15

Personal Investment Req.
£75,000

Total Startup Cost
£100,000 approx

'Territory management' business location

Business to business services

Franchisee employs and manages staff

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30th June 2009
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30th June 2009
Variety Club award Interlink Express franchise with top honour