Iain and Liz Pocklington own a Riverford Home delivery business covering Darlington & the Dales. They talk to us one year on....
"We chose a Riverford franchise because it seemed to match our hopes and dreams of running our own business in an ethical and manageable way.
Guy Watson is the owner of the Riverford family business; and it was his enthusiasm that sparked our imagination. We share his love of good food, cooking and eating together as a family. We were already customers and strongly believed in the product, so to us it was a natural progression to take on a Riverford franchise.
The first year has been hard work but rewarding and mainly positive. We’ve seen our delivery numbers and retail sale figures grow in a manageable way. The best bit has been getting to know our customers and share our knowledge and love of life on the veg. We’ve also enjoyed exploring our territory, which is vast. It may take a few more years before we can say we’ve been everywhere!
Iain has become semi-nocturnal. He loads all of the vegboxes on to the van, in the early hours and is generally on the road by 7am. This way he beats most of the traffic. He’s discovered that he actually likes getting up early!
I prefer a more leisurely start. I spend most of my day dealing with customer calls and emails, local marketing and general admin. I stop for a while in the evening to cook for the family, once Iain is home from his delivery round, we all sit down together for our evening meal. This does mean some afterhours work but as I previously worked in the theatre for many years, working late is not a problem. I am lucky that I am able to fit my working day around our four children.
Working together has been interesting. We haven’t fallen out yet but do have minor disagreements on whose turn it is to do this or that. On the plus side, when we do get to go out for a drink or dinner we have a lot to talk about, we both feel extremely lucky and are excited about the future.
We hope to continue growing the business and maybe get our son involved too. One of our daughters helps out at shows and is a great asset. We’ve still got quite a lot to learn and with any job, find some day’s tough going.
We recently attended the Riverford Winter conference, where we spoke to some of the other Riverford franchise owners, many of whom have been trading for 10 years or more, hearing them say that they still love it after all those years, has filled us with encouragement. We’ve definitely made the right choice."
Hear from Jo Limb who explains what a typical day may be like for her and Phil running their Riverford North Devon franchise.
David & Emma Shulman are getting their lives back in balance with their Riverford Organic franchise in West & Central Hertfordshire.
Tim and Jacqui Rix bought their Riverford Organic franchise in South Buckinghamshire in 2011 and haven’t looked back.
Matthew & Sabrina Carter purchased the Hereford & Worcester Riverford Home Delivery franchise in September 2015.
Nick Kington is the latest franchisee to join Riverford’s network of veg box delivery teams.
Jim Harbridge talks about why he and his wife Anna chose a Riverford franchise and what his daily life as a Riverford franchisee entails.
Gareth and Gill Rossiter talk about their trajectory from a world of jets and planes to running their own Riverford Organic veg box delivery business in Dorset.
David & Josie Yems talks to us about why they started their Riverford Organic business and the day to day running of the business.
James Negus took over Riverford Organic in Bury St Edmunds and has turned the business around.
It was while investigating the competition that Charlie Bush decided to ditch dreams of veg box supremacy and join Riverford Organic.
Paul Jardine talks about why he invested in Riverford.
Riverford Organic customers Steve and Lynn Allen decided the time had come for change and started their own Riverford Organic business.
From the RAF to his own Organic Franchise - An Interview with Chris Hayton
An Interview with Riverford Organic Franchisee, Hayley Dwyer
Matt Falkner and wife Jane re-mortgaged the family home in order to buy Riverford Organic’s Exeter veg box delivery franchise.
Chris and Holly Galley, are through to the Franchisee of the Year Awards Final.
Vanessa Cook - A Riverford Organic Franchisee Case Study
When Mary Watson and Husband Chris decided to embark on a new life in business together, they had no idea it would coincide with so many other life-changing events.
33-year-old, dad-to-be, Jim Harbridge has stepped into a new life with Riverford Organic.
Northern-based Riverford Organic franchisee, Alan McInnes, started his business in Warrington and Widnes just two years ago.
It feels good to be investing in a company that has such a strong code of ethics and isn’t all about making more money.Jo & Phil Limb, North Devon Home Delivery
Riverford franchisees have a level of independence that means we feel supported and not restricted.Liz Sowden, Dorking & Horsham Home delivery
You need to love the product or the business you are promoting. If you don’t subscribe to that, you can’t inspire others to feel the same way.Fiona Littleton, East Manchester Home Delivery