Paul Jenkinson joined Agency Express in February 2013 after purchasing an established Agency Express franchise based Cumbria.
Previously a facilities maintenance engineer wanted to take control of his own future and set his sights on being his own boss.
After much research via a number of franchise magazines, Paul made the decision to pursue a career in franchising and choose the Agency Express franchise opportunity as the most suitable route to take.
"I looked at other franchise possibilities but Agency Express appealed to me because of its reputation and the billing support that they offered. I also prefer to work outdoors so Agency Express seemed to suit me perfectly."
After successfully completing the Agency Express five day training programme Paul was guided through a three day comprehensive handover and given support to re-launch the business under his new ownership.
"As I bought an existing franchise business I had to hit the ground running. The first three months were extremely challenging but were an excellent learning curve. It was also great that Agency Express were on hand to answer questions and support me if I needed it."
Paul thrived within the first 11 months. He grew the business from strength to strength and successfully launched two additional vans to further cover his territory.
"My experience so far has been very fulfilling. My days are always interesting and challenging, never boring, they are always stimulating and busy! Since buying the franchise I have employed two more people. I now have three vans on the road, two full time employees, two part time as well as myself. My team comprises of me, Igor, Steve, David, Helen and my partner June. Today the business continues to grow but within the first 11 months our turnover had increased by 30%."
Key to Paul’s success has been his drive to further grow the business and to deliver excellent services. He has demonstrated that there is always room for growth and improvements even in successful established franchise businesses.
Steve Macqueen runs his Agency Express franchise in Yeovil and Dorchester.
James Tipton's professional, approachable manner enabled him to win new business and his high standard of work safeguarded him a busy first year with Agency Express.
After extensive online investigation Alex Sunjich decided that the Agency Express franchise opportunity met all his requirements.
Peter Waters runs his Agency Express franchise in Reading and has developed a solid client base.
John Burke has grown his Agency Express business and moved from a single van operation to multiple vans and in 2016.
Neil Chapman chose Agency Express as he was ready for a new challenge and a change of direction.
Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.
Steve Warren has run his Agency Express franchise in Chelmsford since 2013.
The support is still fantastic and you are never left alone when you need help. There is always someone on the other end of the phone to assist with whatever the problem may be. Agency Express staff are more like friends and family that you can just ring for a chat and that is a rare benefit other companies do not have.Danny James, Agency Express Teesside
A big factor was the relatively low start-up cost of the Agency Express franchise. However, the clincher for me was the people when I visited head office in Norwich. I felt a connection, everyone was very friendly and helpful but also professional. I thought to myself I could work with these people.Kevin Keeler, Agency Express Cheltenham and Gloucester
I was filled with confidence from the professional way my enquiries were dealt with by the Agency Express Team. The strength of the franchise package, the impressive growth of the business in the last 12 years and over 100 franchisees proves that the model clearly works.Martin Shuker, Agency Express Lancaster
The deposit paid on a new Renault Master van, complete with Agency Express graphics, SatNav and removable racking
A van based business