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Surface Medic Case Study
From Aircraft Engineering to Surface Medic, Gary Hacking recognised that he carried many of the transferable skills needed to start a Surface Medic Franchise.
Franchise Information
  • BFA Membership Status-
  • UK Years Established3 years
  • Current UK Coverage40%
  • Franchisee Support Staff7
  • Personal Investment Req.£12,500
  • Total Startup Cost£25,000
  • Territory-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

From Aircraft Engineering to Surface Medic For Gary Hacking

Gary Hacking from Lancashire, whose previous career had been a Technical Instructor in Aircraft Engineering, recognised that he carried many of the transferable skills needed to start a Surface Medic Franchise.

Surface Medic - Gary HackingWe asked Gary some frequently asked questions

Did you enjoy training?

Yes! The first 4 weeks went so quick, from day one you start at the beginning with what is in essence the easiest repair and work onwards from there. Each day you build a little more on what you’ve learnt previously and just practice, practice, practice, I left the training centre confident.

What part of training did you enjoy the most?

The most enjoyable aspect of the training is watching how you and your fellow trainees gain in skill and confidence every day. Each day you take on more repairs and sometimes amaze yourself with a repair…Once the working day is done its good you’re all in the same hotel as it gives you chance to get to know each other properly and unwind from the training.

What was the last surface you repaired?

My last repair was for a Building Company on a new housing development. I had been doing stonework for most of the day but the weather turned and I went into one the houses about to be occupied and removed quite a few scratches from a Stainless Steel Hob.

How is life as a Surface Medic franchisee?

The best part of running your own business is you dictate what you do and when. Certainly you have to put the effort and hours in to earn the money and get the clients, but if you need a morning off to see a school play, go the doctors/dentist then you only answer to yourself. It is hard work and you have to put some legwork in to build your client base but in the end it’s worth it.

To find out how you can be the next Surface Medic franchisee just click below

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Darren Cassidy from Harrogate decided to take some of his own career advice and make the jump into self-employment with Surface Medic.

Introducing Paul Dorning From Surface MedicIntroducing Paul Dorning From Surface Medic

Paul Dorning started his Surface Medic franchise as he wanted to take back control over his work/life balance and spend more time with his family.

Gary Nichols is Surface Medic's First FranchiseeGary Nichols is Surface Medic's First Franchisee

A week in the life of Gary Nichols, Surface Medic's first Franchisee.

Paul Thomas joined Surface Medic in May 2016Paul Thomas joined Surface Medic in May 2016

We caught up with Paul Thomas to fnd out how he’s adjusting to life as a Surface Medic Technician.


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