Paul Thomas joined Surface Medic in May 2016 and was in the ﬁrst group of trainees. We caught up with Paul to ﬁnd out how he’s adjusting to life as a Surface Medic Technician:
I had worked for a conservatory company as a store man looking after supplies and arranging all the kit and materials that the ﬁtters would need before each job. Occasionally I would also assist the ﬁtters so I was quite used to working with my hands and also with the general public.
No, because on my training course there were a couple of franchise owners from retail backgrounds and I was pleasantly surprised how well those guys did, I think I had a feeling that because they were from very different backgrounds that they might ﬁnd it a bit harder but in fact they were producing excellent quality work and I soon realised that it didn't matter what they had done before. So it obviously doesn’t matter, the main thing is that you’ve got a pleasant personality and you can get on with all different types of people.
Fantastic! I really loved it, Inverness is a lovely place and Gary the trainer was brilliant, a top bloke! I didn’t really ﬁnd any aspect of it difﬁcult but if I had to pick one thing it would be colour matching which sometimes I get right straight away and other times it takes me a little longer but I think that’s just a matter of more practice and experience which will come.
I’ve had quite a bit of variety including lots of cracked ﬂoor tiles which I can ﬁll and easily disguise, I’ve also done a lot of glass polishing and repaired damage to a granite worktop, this morning Head Ofﬁce sent me my ﬁrst caravan job too which is a repair to a piece of chipped laminate.
At the moment Head Ofﬁce are providing leads and jobs over quite a wide area but I’ll eventually concentrate on a compact region and Head Ofﬁce are happy for me to work wherever provided that I’m not on a franchisees area. Some of the employed technicians are doing the same as well as being able to support new franchise owners.
So far I’ve not really had the time to call on house builders etc but will be doing that shortly and I expect to get busier and busier as the months go by because there is no shortage of avenues to go down.
Yes I would, the training was brilliant and I can see that this company is going places which is good news for all involved.
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Paul Dorning started his Surface Medic franchise as he wanted to take back control over his work/life balance and spend more time with his family.
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