7th March 2023
Not surprisingly, Richard Martin – Managing Director of OSCAR Pet Foods – is delighted. “To say I am extremely proud is an understatement! Neil & Lorraine have been an absolute credit to British franchising. More than any other franchisee, Neil has inspired the whole OSCAR business – helping us to develop and grow. Happy 25th Anniversary, Neil, and thank you for your continued help and support.”
Neil recalls, “It all started when our second son was born. Long hours of lorry driving were keeping me away from home and we began to dream of a better work/life balance.
“Franchising research showed OSCAR Pet Foods stood out a mile. Wowed by their product quality and honesty, we knew this family-focussed franchise business would offer security. An affordable investment package placed a business opportunity within reach and, after attending an impressive training week, we arrived home with a van full of pet food and a new life ahead!
“Making the switch from regular income to creating our own was easy – we had kids and a mortgage for motivation – and the joy of prioritising our lives around work made missing sport’s day a thing of the past!
“We put our success down to the joy of being able to work to each other’s strengths. Lorraine was previously a typesetter and proofreader with a keen eye for detail and a clear understanding that little things make a big difference – especially when it comes to customer care. Whilst she organised the office side of things, I set about loading the van and getting out on the road to meet new customers and look after existing ones.
“Winning the company’s ‘top performing franchise’ award made us very proud, but it was hard work, exceptional pet nutrition and a determination to create new leads that kept those pets coming back for more!
“A trusted network plays a large part in franchising success. Just like a family, we share values, business ideas and advice. In fact, it was Lorraine and I that came up with the company’s winning starter packs and bespoke show stand designs.”
Looking ahead, Neil sees the franchise network going from strength to strength. With OSCAR Pet Foods winning the Feefo Gold Trusted Service Award 2023, an independent seal of excellence which recognises businesses that consistently deliver a world-class customer experience, the future for OSCAR Pet Foods Honiton looks bright.
12th February 2024
OSCAR Pet Foods continues to innovate and grow, now offering an enhanced franchise opportunity for 2024.
18th January 2024
This award celebrates brands that are delivering standards that go above and beyond.
17th October 2023
OSCAR Pet Foods are always pleased when we they can offer something new and exciting to their trusted network of franchisees
4th September 2023
OSCAR Pet Foods are delighted to welcome their newest franchisees that have recently joined the OSCAR Network.
16th May 2023
Dogs for Autism is a charity that offers free assistance dogs to individuals with autism, regardless of age or location within the UK.