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Riverford Organic News
Riverford have introduced new packaging technology which reduces the time franchisees and drivers spend at a customers’ doorsteps.
Franchise Information
  • BFA Membership StatusFull
  • UK Years Established30 years
  • Current UK Coverage90%
  • Franchisee Support Staff7
  • Personal Investment Req.£30,000
  • Total Startup Cost£30,000 approx
  • Territory-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
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Riverford Invests in New Packaging Technology

11th December 2017

Riverford Invests in New Packaging Technology

Riverford Organic Farmers, one of the UK’s pioneering veg box schemes, grow and deliver veg, meat and more to over 47,000 customers a week nationally. Although a farming industry, IT helps drive every aspect of the e-commerce business, from taking orders to optimising harvests.

Over the last year Riverford have embarked on many projects to improve efficiency and services. The benefits of these projects have been and will continue to be felt by staff, farmers, suppliers, franchisees and customers.

The latest project saw the introduction of a state-of-the-art production line and packing system technology, which reduces the time franchisees and drivers spend at a customers’ doorsteps.

As Riverford’s product range has grown, so too have the number of items each customer has delivered, with the majority of customers now adding extras onto veg boxes, or building orders from scratch.

Until now, orders were packed at farm level on a delivery round basis, then picked out by the drivers at the point of delivery. The new system means that individual customer orders can be packed at the farm, and will not only reduce delivery times but also the time taken for the drivers to load vans for the day.

The new packing line follows a tote and conveyor belt system. The line receives customer orders and breaks down the extras and meat products. Lights indicate to the workers which items and what quantity they need pick and pack into each tote. The totes reach a repack station where items are then packed into individual boxes and cool bags and labelled with the customer’s name and address.

Riverford’s franchisees are commenting positively on the change, as explained Paul Jardine of Islington & Camden home delivery:
"I’ve noticed a big difference to some of our longest delivery rounds. It’s reduced the amount of crates we’ve needed to load onto the vans and reduced packing time at the collection hub.

So far it’s saving about an hour per delivery round. With the extra hours I can fit in more deliveries per day, delaying investment into a new van or employing more staff."

Find out more about franchising with Riverford Organic by clicking below

Riverford Turn Their Back on Single-Use PlasticRiverford Turn Their Back on Single-Use Plastic

20th August 2018

Riverford have committed to replace single-use plastic with home compostable packaging used in their veg boxes by the end of 2020.

Riverford Annual Franchise Conference 2018Riverford Annual Franchise Conference 2018

26th June 2018

Staff and franchisees gathered at Riverford’s Wash Farm in Devon for their annual franchise conference.

Riverford Ditches Plastic Nets In Favour Of Biodegradable AlternativeRiverford Ditches Plastic Nets In Favour Of Biodegradable Alternative

30th November 2017

Riverford have ditched plastic nets in favour of a biodegradable alternative made from beech tree pulp.

Riverford’s Nick Kington Celebrates his Successful First YearRiverford’s Nick Kington Celebrates his Successful First Year

23rd November 2017

As Christmas rapidly approaches, Riverford’s Nick Kington is celebrating his first year as a Riverford business owner.

What Our Franchisees Say

Even during the toughest of times I don’t think I have honestly ever regretted taking on my Riverford Franchise.Jim Harbridge, Portsmouth Home Delivery

It feels good to be investing in a company that has such a strong code of ethics and isn’t all about making more money.Jo & Phil Limb, North Devon Home Delivery

Riverford franchisees have a level of independence that means we feel supported and not restricted.Liz Sowden, Dorking & Horsham Home delivery

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