12th March 2020
Agency Express are delighted to announce that they have once again been shortlisted in the ESTAS estate agency ‘Supplier of the Year’ awards.
The ESTAS is the largest and most prestigious awards in the UK property industry, honouring only the best agents and suppliers to the industry.
With the awards now in its 10th year, the supplier category has become an integral part of the annual ESTAS competition, providing a badge of excellence which is instantly recognisable by agents and highlights a supplier’s commitment to quality service.
Powered by ‘The ESTAS’ ethical online review platform, Agency Express customers were asked a series of questions about the service they have received from their franchise operators.
The shortlist was determined purely on the feedback received from a record 7,500 agents who used each supplier’s services during 2019. Alongside Agency Express a further sixteen supplier firms have been shortlisted across various product sectors.
“With so many suppliers in the property sector, all claiming to deliver the best products and services it’s almost impossible for agencies to make informed decisions about who they should be using. Kerfuffle, like ESTAS is committed to recognising those that are really delivering."
“Just like great agents the best suppliers to the industry go out of their way to provide exceptional service to their agency clients and they should be recognised for that. We understand that different types of products and services require different service levels so we highlight ‘Best in Sector’ suppliers as well as the overall Supplier of the Year.”
"Being recognised for outstanding customer service by The ESTAS is one of the biggest accolades a supplier can receive within UK residential property industry. We've been extremely fortunate having won an award for the last 6 consecutive years, and we wouldn't be here again in 2020 without our wonderful customers. Their support has been outstanding and the feedback we have received has been both invaluable and rewarding."
“The industry’s leading suppliers are instrumental in helping agents provide excellent service, they are an extension of that experience so the service they deliver to agents is crucial, it’s therefore only right that the ESTAS puts the spotlight on their efforts”
The winners will be announced by ESTAS Brand Ambassador Phil Spencer at the 17th annual ESTAS Awards on 15th May.
30th July 2020
Agency Express has been shortlisted for the Franchisor of the Year accolade at the 2020 ‘bfa HSBC British Franchise Awards.
7th January 2020
Agency Express are delighted to announce the promotion of Ben Brookes to Managing Director.
During the last two and a half years, the business has grown to a point where I’m working at full capacity with one van. I really enjoy the freedom of being able to choose the hours I work, and I particularly appreciate being able to work from home.John Burke, Agency Express Colchester
A big factor was the relatively low start-up cost of the Agency Express franchise. However, the clincher for me was the people when I visited head office in Norwich. I felt a connection, everyone was very friendly and helpful but also professional. I thought to myself I could work with these people.Kevin Keeler, Agency Express Cheltenham and Gloucester
I looked at other franchise possibilities but Agency Express appealed to me because of its reputation and the support they offered.Paul Jenkinson, Agency Express North Lakes
A van based business
Family friendly working hours