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Agency Express Case Study
John Burke has grown his Agency Express business and moved from a single van operation to multiple vans and in 2016 and when a favourable resale opportunity became available he purchased his second territory.
Franchise Information
  • BFA Membership StatusAward Winner
  • UK Years Established21 years
  • Current UK Coverage90%
  • Franchisee Support Staff10
  • Personal Investment Req.£12,500
  • Total Startup Cost£24,500
  • Territory-based business locationYes
  • Business to business servicesYes
  • Franchisee operates individuallyYes
Next Steps

John Burke has run a successful Agency Express franchise since 2004

John Burke has run a successful Agency Express franchise since 2004. Previous to this he had worked for 15 years as a long-distance lorry driver, which meant spending long hours away from home. This was the driving factor in wanting to change his career and become his own boss.

Agency Express - John BurkeAfter much research and spending time discussing the Agency Express franchise opportunity, John decided that franchising and the Agency Express franchise package provided him with the framework he needed to move away from full time employment.

"It was a great opportunity for a home-based business. I was also attracted by the fact that no previous experience or qualifications were necessary, as the training course in Norwich covered all areas of the business."

John successfully completed the Agency Express five day training course which was then followed by three days of supported visits to estate agent in his territory, as part of his business launch. He put his training in to action straight away and can-do attitude helped him easily win business from estate agents across Colchester.

"The business quickly grew to a point where I working at full capacity with one van. I really enjoyed the freedom of being able to choose the hours I worked, and I particularly appreciated being able to work from home."

Over the last 13 years John has grown his business exponentially. He has moved from a single van operation to multiple vans and in 2016, when a favourable resale opportunity became available he purchased his second territory.

If John's story has interested you to find out more about Agency Express then click below

Youngest franchisee joined Agency Express in September 2020Youngest franchisee joined Agency Express in September 2020

Venturing into the world of franchising at the age of 24 Riccardo Mudrak is among Agency Express’ youngest franchisees.

Bert Bigaignon Launched his Agency Express Franchise in September 2018Bert Bigaignon Launched his Agency Express Franchise in September 2018

Following a 15-year career in the supply and maintenance of fitness equipment, Bert Bigaignon decided that it was time for a new challenge and a change in his work-life balance.

Steve Macqueen Became an Agency Express Franchisee in January 2017Steve Macqueen Became an Agency Express Franchisee in January 2017

Steve Macqueen runs his Agency Express franchise in Yeovil and Dorchester.

James Tipton launched his Agency Express franchise in August 2016James Tipton launched his Agency Express franchise in August 2016

James Tipton's professional, approachable manner enabled him to win new business and his high standard of work safeguarded him a busy first year with Agency Express.

Alex Sunjich Launched Agency Express Falkirk in August 2015Alex Sunjich Launched Agency Express Falkirk in August 2015

After extensive online investigation Alex Sunjich decided that the Agency Express franchise opportunity met all his requirements.

Peter Waters Became an Agency Express Franchisee in 2013Peter Waters Became an Agency Express Franchisee in 2013

Peter Waters runs his Agency Express franchise in Reading and has developed a solid client base.

Neil Chapman Joined Agency Express in November 2012Neil Chapman Joined Agency Express in November 2012

Neil Chapman chose Agency Express as he was ready for a new challenge and a change of direction.

Phil Harrington has run a highly successful Agency Express franchise since 2007Phil Harrington has run a highly successful Agency Express franchise since 2007

Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.

Steve Warren has run a successful Agency Express franchise since 2013Steve Warren has run a successful Agency Express franchise since 2013

Steve Warren has run his Agency Express franchise in Chelmsford since 2013.

Paul Jenkinson joined Agency Express in February 2013Paul Jenkinson joined Agency Express in February 2013

After much research Paul Jenkinson choose the Agency Express franchise opportunity as the most suitable route to take.

What Our Franchisees Say

I was filled with confidence from the professional way my enquiries were dealt with by the Agency Express Team. The strength of the franchise package, the impressive growth of the business in the last 12 years and over 100 franchisees proves that the model clearly works.Martin Shuker, Agency Express Lancaster


The support is still fantastic and you are never left alone when you need help. There is always someone on the other end of the phone to assist with whatever the problem may be. Agency Express staff are more like friends and family that you can just ring for a chat and that is a rare benefit other companies do not have.Danny James, Agency Express Teesside


I looked at other franchise possibilities but Agency Express appealed to me because of its reputation and the support they offered.Paul Jenkinson, Agency Express North Lakes


Why Choose Us

100% daily repeat business

The deposit paid on a new Renault Master van, complete with Agency Express graphics, SatNav and removable racking

Family friendly working hours

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